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FAQs

UKIT & UKIT App

  • 1. How can I determine which leveled UKIT is the best fit for my classroom?

    In general, UKIT Beginner is recommended for students who are new to robotics and coding, and is appropriate for elementary and middle school. UKIT Intermediate is recommended for elementary and middle school, and UKIT Advanced is recommended for middle and high school. The UKIT levels are designed to provide a progression of tools and challenges to support the advancement of students' STEM and coding skills from elementary to high school.

  • 2. Do I need to purchase any additional hardware or software beyond the UKIT to get started?

    All parts and pieces to build your UKIT Beginner, Intermediate, and Advanced robots are included in the kit - no additional pieces are required. However, a compatible iOS, Android, or Chromebook device is required in order to operate the UKIT app for UKIT Beginner and Intermediate. The UKIT app is free to download. The UKIT Advanced requires uCode to operate. uCode is a browser-based system compatible with most computers that can access the Internet, including Chromebooks. Recommended to run in Google Chrome. uCode is not mobile compatible.

  • 3. Do I need to download the UKIT app in order to operate my UKIT Beginner and Intermediate robots?

    Yes, the UKIT EDU app is required to operate the UKIT Beginner and Intermediate robots fully. For more information on how to download the app and other resources for your specific UKIT, please visit: https://ubtecheducation.com/apps-and-software.

  • 4. Do I need to download the UKIT app in order to operate my UKIT Advanced robots?

    No. The UKIT Advanced robots are operated using a web programming environment called uCode. To access uCode, visit https://idena.ubtrobot.com/

  • 5. What devices is the UKIT app compatible with?

    The UKIT app is compatible with iOS, Android, and Chromebook. Your device must meet these minimum system requirements in order to download the app.

    Apple iOS requirements
    Operating System: (min) iOS 10.0 or higher, (recommended) iOS 12.0 or higher
    Memory: (min) 1 GB or higher, (recommended) 2 GB or higher

    Android requirements
    Operating System: (min) Android 5.0 or higher, (recommended) Android 7.0 or higher
    Memory: (min) 2 GB or higher, (recommended) 3 GB or higher

    Chromebook requirements
    Operating System: (min) Chrome OS version 53 or higher, (recommended) Chrome OS version 64 or higher
    CPU: (min) 1.6GHz, (recommended) 2.0GHz
    Memory: (min) 2 GB or higher, (recommended) 3 GB or higher
    Disk: (min) 16 GB or larger, (recommended) 32 GB or larger

  • 6. How do I download the build instructions for the robot models provided in the UKIT app?

    After you have downloaded the app, go to the “Models” section. Then, click on the tiles to download either the Beginner or Intermediate levels, or simply click on “Download All” on the top right.

  • 7. Where can I locate the NGSS-aligned teacher guides and lesson plans?

    The NGSS-aligned teacher guides and lesson plans are located online on the UBTECH Education website. To gain access to the material, register at: https://ubtecheducation.com/register

  • 8. Are all the UKIT parts compatible with each other?

    Yes, all parts and pieces are compatible across UKITs. However, the main control board included in UKIT Beginner and Intermediate can only be operated using the UKIT app and the UKIT Explore board included in UKIT Advanced can only be operated using uCode.

Professional Development

  • 1. What professional development options are available?

    Virtual and on-site professional development sessions are available, and are facilitated by our in-house UKIT expert. For more information on our professional services, please visit https://ubtecheducation.com/professional-services.

  • 2. Are professional development options customizable?

    Absolutely, contact our professional services team to learn how we can customize trainings to meet the needs of your site.

  • 3. Once I purchase a training, how long do I have to redeem it?

    Once trainings have been purchased, customers have 12 calendar months from the purchase date to redeem.

  • 4. How do I activate my professional development session?

    Once purchased, you will receive a confirmation email with activation instructions. Simply follow the instructions and a member of our professional services team will reach out to you directly. If you have any questions or haven't received the activation email, please email [email protected]

uCode

  • 1. What is uCode?

    uCode is the web programming environment that takes machine learning to the next level. Students of all levels can program using block-based coding and dual text-based programming. uCode not only programs UKIT Advanced robots but goes above and beyond allowing students to create digital games, animations, drive 3D simulations and utilize real time AI programming.

  • 2. What grade level(s) is uCode for?

    uCode can be used by a variety of grade levels from elementary all the way to high school.

  • 3. What devices are compatible with uCode?

    uCode is a browser based system compatible with most computers that can access the internet, including Chromebooks. Recommended to run in Google Chrome.

    Not mobile compatible.

  • 4. Do I need to purchase any additional hardware or software beyond the UKIT Advanced to get started?

    All parts and pieces to build your robots are included in the kit - no additional pieces required. However, a compatible Mac, PC or Chromebook device with a Chrome browser is needed to run the uCode web programming environment. The uCode web programming environment is free to use.

  • 5. Do I need to create a uCode account to use the uCode web programming environment?

    Accounts are not necessary to program.

  • 6. How do I access the build instructions provided in uCode?

    From the home screen, select "3D Builds" on the top of the screen.

  • 7. How do I save the codes I programmed on uCode?

    On the top of the screen, select File and Save. Your program will be saved locally as a .ucd file.

  • 8. How do I connect a UKIT Advanced robot to uCode?

    You can connect the UKIT Advanced robots using either USB or Bluetooth. For first time connection via USB, make sure to follow the prompt to download the Connection Assistant.

  • 10. What do I do if my UKIT Advanced is not connecting to uCode?

    The first time you try to connect the UKIT Explore board, you will be prompted to download the appropriate connection assistant for your device, make sure to follow the directions and install correctly. Once installed, the assistant will run in the background and no additional set up is required.

    For technical assistance, please contact our excellent customer support team at [email protected] or (800) 276-6137 Monday to Friday 9AM-6PM CST.

  • 11. Do I need to download Arduino IDE to run uCode?

    No, you can run uCode and connect to UKIT Advanced without downloading the Arduino IDE programming environment.

  • 12. What are the benefits of downloading Arduino IDE?

    UKIT Advanced is compatible with the Arduino IDE programming environment. In order to program in a text-based language, downloading and installing IDE is required.

  • 13. I'm having issues with uCode, who do I contact?

    For all technical assistance, please contact our excellent customer support team at [email protected] or (800) 276-6137 Monday to Friday 9AM-6PM CST.

Technical Support

  • 1. I'm having issues with my UKITs and software, who do I contact?

    For all technical assistance, please contact our excellent customer support team at [email protected] or (800) 276-6137 Monday to Friday 9AM-6PM CST.

  • 2. I am having issues downloading the uKit EDU app from my school what could be the issue?

    In some instances your school might have our app blocked by their firewall, if you are having issues downloading our app please call or email our Customer Service Team at [email protected] or call at (800) 276-6137.

General

  • 1. I'm interested in taking a more comprehensive look at your curriculum before purchasing. Is there a way I can get a sample or preview access?

    Yes, you can always access our free lessons, activities, and sample curriculum. To gain access to the material, simply register at: https://ubtecheducation.com/register

  • 2. I have questions about bringing UKITs or ChampBot Kits to my school or organization. Who can I contact?

    Please reach out to us at https://ubtecheducation.com/contact-us/ and we will get back to you right away.

  • 3. I have questions about purchasing your Curriculum or Professional Development services. Who can I contact?

    Please reach out to us at https://ubtecheducation.com/contact-us/ and we will get back to you right away.

  • 4. I have questions about Camp:ASPIRE. Who can I contact?

    Please review our Camp:ASPIRE FAQ page here https://ubtecheducation.com/camp-aspire-faq/.